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Example: Dealing with a Client Complaint as a RICS Valuation Surveyor

Scenario: Sarah, a RICS valuation surveyor, has received a complaint from Mr. Jones, her client, regarding the valuation of his recently inherited historical property. Mr. Jones believes the valuation is significantly lower than expected and does not reflect the property's unique features and potential.

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Client Feedback

Getting valuable feedback from clients and learning from it is crucial for improvement and success in any professional field. Here are some effective ways to achieve this as a RICS professional:

 
 
 
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